Introduction

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website and services, you consent to the practices outlined in this policy.

Information We Collect

We collect personal data to provide you with a seamless food delivery experience. The types of information we may collect include:

Personal Identification Information:

  • Name
  • Address (Delivery and Billing)
  • Phone Number
  • Email Address
  • Payment Information (credit/debit card details)

2. Order Information:

  • Items ordered
  • Order history
  • Delivery preferences

3. Technical Information:

  • IP address
  • Browser type
  • Device information
  • Cookie data (to personalize your experience)

How We Use Your Information

We use your information in the following ways:

  • Order Processing: To process and deliver your food orders accurately.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Personalization: To customize your experience and recommend products based on your order history and preferences.
  • Payment Processing: To process your payments securely.
  • Marketing Communications: To send promotional emails or SMS messages, if you opt in.
  • Improvement of Services: To analyze usage patterns and improve our website and services.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party partners in the following cases:

  • Delivery Partners: To facilitate the delivery of your orders.
  • Payment Processors: To securely process payments.
  • Service Providers: For website hosting, data analysis, and customer service support.
  • Legal Obligations: If required by law, we may share your data with government authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Deliveryraja. Cookies help us:

  • Remember your preferences (e.g., saved delivery addresses).
  • Keep track of items in your shopping cart.
  • Analyze website traffic to improve functionality.

You can disable cookies in your browser settings, but this may affect the functionality of our website.

Data Security

We prioritize the security of your personal information. We implement various security measures, such as:

  • SSL Encryption: To protect your data during transmission.
  • Secure Payment Gateways: To ensure the safe processing of payments.
  • Access Controls: To prevent unauthorized access to your personal data.

Despite our efforts, no data transmission over the internet can be 100% secure. We encourage you to take precautions to protect your personal information.

Your Rights

As a user of Deliveryraja, you have the right to:

  • Access Your Information: Request access to the personal data we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or incomplete information.
  • Delete Your Information: Request the deletion of your personal information, subject to legal requirements.
  • Opt Out of Marketing Communications: Unsubscribe from promotional emails or messages.

To exercise these rights, please contact us through the appropriate channel.

Changes to This Privacy Policy

Deliveryraja reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting the revised policy on our website. Please review this policy periodically for updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us through the appropriate channel.

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