Welcome to Delivery Raja
These terms and conditions outline the rules and regulations for the use of Delivery Raja’s website and services.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Delivery Raja’s website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
- Company: Delivery Raja, referred to as “we,” “us,” or “our.”
- Customer: The person or business using the services of Delivery Raja, referred to as “you” or “your.”
- Services: Local delivery services and any related services provided by Delivery Raja.
2. Service Availability
Our local delivery service is available in select areas only. Please ensure your location is covered by checking our delivery zones. Delivery times may vary depending on traffic, weather, and other factors.
3. Payment Terms
Payments must be made in full before the delivery is dispatched.
We accept various forms of online payment, including credit cards, debit cards, and payment gateways like UPI.
Any payment discrepancies must be reported within 24 hours of delivery.
4. Order Processing and Delivery
Orders placed will be processed within 1-2 business days, unless stated otherwise.
Delivery times are estimates, and while we strive for timely deliveries, we cannot guarantee delivery times due to unforeseen circumstances.
Customers must provide accurate delivery information. Delivery Raja is not responsible for delays or losses caused by incorrect details.
5. Cancellations and Refunds
Cancellations can only be made before the order is processed. Once processed, cancellations are no longer possible.
Refunds will be processed if the order is canceled before processing, or if there are proven issues with our service or product.
6. Return Policy
As Delivery Raja provides delivery services for various local products, returns are subject to the policies of the respective vendors from which the products were sourced. Please contact us within 24 hours for assistance with any returns.
7. User Responsibilities
You agree to provide accurate and up-to-date information for your orders.
You agree not to misuse our service, including but not limited to: fraudulent activity, unauthorized use of the website, or violations of these terms and conditions.
8. Limitation of Liability
Delivery Raja will not be held liable for any indirect, special, or consequential damages resulting from the use or inability to use our services, or from delays in delivery.
9. Amendments
We reserve the right to update these terms and conditions at any time. It is your responsibility to check this page for any changes.
10. Governing Law
These terms and conditions are governed by the laws of [your location], and any disputes will be handled under the jurisdiction of the courts in [your location].
Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@deliveryraja.com.